Open Course - Building Relationship Versatility

How to develop your social skills to effectively manage different people?

Building Relationship Versatility: Social Styles at Work is built around a 4-quadrant Social Styles matrix. After being profiled, participants get assigned a Social Style, an interpersonal versatility rating, and specific versatility behaviors. During the workshop they learn how to identify others’ Social Styles and based on understanding of their own and others’ style, learn to modify their own behaviors to communicate more easily and effectively with others.

Key Learnings Are:

• The Business of Versatility How to define the importance of Versatility and the benefits it can have on work.
• Identify Style How to “read” the behavior of different people in order to accurately identify their social style. How to recognize the effect of one’s own style on others’ behavior.
• Reflect on Style Expectations How to reflect on the expectations and preferences people of the different Social Styles have for those with whom they work and interact.
• Modify Your BehaviorHow to adapt working relationships with co-workers in order to meet their style expectations and preferences.
• Managing Styles in Conflict How to recognize other’s back-up behavior (fight /flight responses to stress). How to describe the back-up behavior of each style and manage back-up behavior effectively..
• Mastering Versatility How to meet others’ needs and expectations by modifying style behaviors. How to use specific behaviors (pace, voice, body language, focus) to display greater versatility to improve relationships and obtain better results..

Additional information
Registering to the course ends 10 days before the start of the course.
Price of the course is 424 €. VAT not included. For further information please contact us at info@wilsonlearning.ee or by telephone at +372 50 53 032